FAQs


We’ve compiled answers to the most common questions to make your shopping experience with Tavish as smooth as possible.

1. What products does Tavish sell?
We specialize in high-quality home lamps designed to enhance your living spaces. Our collection includes modern, classic, and eco-friendly lighting solutions for every room.

2. Where is Tavish located?
We are based in:
Bismarckstraße, 10627 Berlin, Germany
All our products are shipped from within Germany to ensure fast delivery.

3. What payment methods do you accept?
We accept several secure payment options, including:

  • PayPal

4. Do you ship outside Germany?
Yes, we deliver anywhere in Germany and to some foreign countries. Delivery costs and delivery times may vary depending on location.

5. How long does delivery take?
Delivery of orders within Germany typically takes 3–7 business days. Overseas delivery times vary depending on location and customs clearance.

6. Can I return my order?
Yes. You can return eligible items within 14 days of receiving your order. Items should be unused, in original packaging, and with receipt.

7. Are your lamps energy efficient?
Most of our lamps are designed to be used with LED bulbs and other energy-efficient light sources to reduce energy consumption.

8. How do I contact customer support?
You can reach our friendly customer service team at any time:

9. Is my payment safe?
Yes. All transactions on Tavish are SSL encrypted to ensure your information and payment are protected.

10. Do you offer bulk or wholesale orders?
Yes, we do offer special discounts for bulk orders. Please contact us directly for more details.

Contact us:

Support Time: 24/7
Email: support@tavish.shop
Phone: +49 1551 0816616
Address: Franz-Klar-Straße 14, 34121, Kassel, Germany